Lynky Privacy Policy
Last Updated: November 11, 2025
At Lynky, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. Please read this privacy policy carefully.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Add pet information to your profile
- Upload medical records, documents, or photos
- Contact our support team
- Interact with other users or veterinary professionals
Information Collected May Include:
- Name and email address
- Phone number (optional)
- Pet information (names, species, breeds, ages, medical history)
- Medical records and documents
- Photos and images of your pets
- Veterinary clinic information
- Payment information (processed securely through third-party payment processors)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and manage your account
- Store and organize your pet's medical records
- Enable sharing of records with authorized individuals or businesses
- Process transactions and send transaction notifications
- Respond to your comments, questions, and requests
- Send you technical notices, updates, and support messages
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues or fraudulent activity
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information only with your explicit consent or as required by law.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure server infrastructure, and access controls.
5. Your Rights and Choices
You have complete control over your data, including the right to access, update, delete your account, and control sharing settings.
6. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
- Email: privacy@lynky.com
- Support: support@lynky.com
Your email is safe with us. We never share your data.